Cities are becoming platforms
Platforms make sense in a digital environment where consumers are more demanding of their independence and want to access the services and features that give them value, even if that means creating those services themselves or with partners outside your current platform ecosystem.
Citizens and city visitors are demanding that a city act more like a platform
Services need to be be assembled by a wider range of producers, with local residents and city visitors involved in the creation process. City data, assets and infrastructure need to be open to a new generation of local business opportunities and for citizens to access as part of a transparent, participatory government model. Not-for-profit and community groups need to be able to partner with city authorities in new ways to advocate and meet their constituent needs and to ensure their constituents can participate in the solutions that impact on their lives.